our Brand promise
Our brand is all about the promise we made to you and our commitment to delivering on that promise. As we embark on the beginning of 3 years of business and service to our customers, we realize that our brand will mean nothing if we fall short when it comes to your satisfaction. We’ve listened to your feedback, what we’ve done well, and where we can improve – and we appreciate your investment in our brand.
Zenobia Skin stands on the foundation of a line of very strong women. Women who were entrepreneurs when women of color didn’t have the capital, the support or the education to build an empire, but they forged that path anyway. It all began with Zenobia, my grandmother, a melanin-rich beauty who was regal and refined and had a sense of strength that was unmatched. She raised 3 headstrong young ladies to be fierce and determined, and that same tenacity runs thru the blood and the spirit of your Zenobia Skin owners. With me bearing Zenobia’s name, I give you my personal promise that as we follow that lineage of strength and integrity we promise to operate with your needs in mind. So, we’re making a few changes that will enhance our brand promise to you and continue to focus on the health of your skin.
What will change and what will stay the same?
Total body care: Our promise of authenticity, integrity, innovation and respect will never change. We will continue to utilize a combination of natural products that have healing properties from the earth, and science packed ingredients with powerful antioxidants, using natural alternatives that nourish and bring out the natural beauty of your melanin-rich skin. We want to focus on a holistic approach to addressing your skincare needs in a simple, time-saving, but highly effective way. Since your skin is the biggest organ in our body, we’re researching new products to introduce to you such as an eye-serum, face and body cleanser and body moisturizer, and a body polish.
More effective packaging: As you demand more advanced, targeted, quick and customized skincare treatments, we are responding with a number of new packaging options that will give you the most effective, enjoyable and convenient experience when using a product. And we’ll soon be introducing convenient, travel-friendly options for our skincare products.
Education focused: As a clean beauty brand, we are aiming to develop a platform where we educate our consumers about their skincare concerns and needs, so you can make informed decisions about the products and ingredients that are most effective for you personally. There’s so much information you’re bombarded with about what’s the best products and routine, and we’ve relied on our Medical Aesthetician and Co-owner to bring you educational content to cut through the noise. It’s not about you purchasing Zenobia Skin, although we hope you do, but it’s about the health of your skin.
Self-care: The health of our skin begins with our internal health and external stress factors. So we’re focusing on our entire lifestyle routine and identifying the lessons and tools that will help us have supple, radiant skin, from the inside out. It’s because we care about YOU, all of you!